We do not typically accept returns or exchanges.

If there is something that you are concerned about with your item, please send us an e-mail within 7 days of receiving your item.

All custom orders require at least a 50% deposit before work begins.

Any custom order with identifying marks such as initials, names, brands, etc. will require a 75% deposit before work will begin.

Once work has been completed, the remaining balance must be paid before the item(s) ship.

Custom orders may close and re-open at any time. Make sure to subscribe to our email list to be the first to know when customs open.

You are always welcome to send us a message inquiring about custom orders even if they are closed to get an idea of: costs, time frames, designs, etc.

This is different than shipping times. Processing times are the time it takes us to get the items ready to ship.

Ready to Ship - these items are already handcrafted and will ship within 1-3 days.

Made To Order - these items can take 1-4 weeks to create depending on the item. Please make sure to read the item description carefully. That is where you will find how long you should expect to wait for your item to be handcrafted.

Custom Order - these items can take 1-12 weeks to create depending on the item. Please make sure to read the item description carefully. That is where you will find how long you should expect to wait for your item to be handcrafted.

We currently only ship within the US.

All products will ship USPS.

Tracking information will be provided to you once your package has shipped.

Once the package has left our possession, we are no longer responsible for your item.

If you would like to skip the shipping and pick up your order locally in Cody, WY, we can make that happen. At check out, select local pick up, and we will reach out to discuss location and availability.